Cloud Engineering Service Capabilities
Drive business acceleration with reliable, secure, flexible & scalable cloud engineering services from buzinessware
Consulting
- Current State Assessment
- Strategic Roadmap Planning
- Technology Evaluation
- Technical Architecture
- Total Cost of Ownership
Infrastructure Deployment
- Best-Fit Cloud Environments
- Infrastructure Capacity Planning
- Compliance & Security Implementation
- Automated Infrastructure Provisioning
- Application & Resource Migration
- Testing and Validation
Application Transformation
- Cloud Application Development
- Legacy Application Modernization
- Cloud Services Integration
- Workflow Process Automation
- Multitenant SaaS Enablement
Governance & Management
We help companies rapidly achieve continuous and autonomous cloud governance at scale across Financial Operations (FinOps), Security Operations (SecOps) and Cloud Operations (CloudOps) for Microsoft Azure, Amazon AWS and Google Cloud with 24/7 Managed Support Services
Setup
Security Hardening
Reducing the attack surface of the server by patching vulnerabilities and turning off nonessential services
Installations
Installation of Server Updates, Anti-virus (subscription required for Windows Server), Rkhunter, ThirdParty Softwares, Libraries, extensions etc
Migration (Websites/Applications)
3 Included
5 Included
Initial Security Scanning & Handover
Support
Support Level
24/7 Priority
24/7 Rapid
Response Time
Critical :- Server & services are downModerate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests
Moderate: 4 hours
Minimal: 8 hours
Moderate: 2 hours
Minimal: 4 hours
Support Requests
Unlimited
Unlimited
Support Channels
Knowledge Base
Tickets
Live Chat
Phone
Tickets
Live Chat
Phone
Knowledge Base
Tickets
Live Chat
Phone
Tickets
Live Chat
Phone
Monitoring
Server Uptime
Resources
(Bandwidth, CPU Usage, Disk Usage, Processes, Memory Usage)
Services
(HTTP, HTTPS, FTP, FTPS, SSH, POP, IMAP, SMTP, DNS, MySQL, MSSQL, PostgreSQL etc)
Any 3
All
Custom
Real user logins, REST API, SOAP, SSL monitoring, Crons, Performance monitoring (php, .net. Node.js, Java, Python,), Process Activity, TCP Activity
Management
Infrastructure Issues
Overloaded servers, Disk full, Service Failures, Strained Databases, Network Outages
Patch Management
Software Periodic software updates – YUM, PHP etc
Alerts & Mitigations
High CPU usage, RAM Usage, Processes mitigations
SSL Certificates installations
1 SSL Certificate
Upto 5 SSL Certificates
Service Requests
Service start/stop/restart of monitored services, OS Rebuild request
Monitored Services
Unlimited
Firewall Management
Regular audit of firewall rules & policies
Log Management
Server logs / event viewer analysis
Optimization
Webservers (Ngnix, Apache, Litespeed, IIS) DB Optimization & Tuning, Caching (OpCode Cache, Memory Cache, HTTP Cache, Application Cache)
Security
Backup & Cyber Protection
Configuration, monitoring, response to alerts and recovery as per request
(Subscription of Acronis Cyber protect Cloud Plan required)
(Acronis Cyber Protect Cloud with 50 GB Storage included)
Antivirus / Root Kit Checks
(Subscription required for Windows Server)
Server Level Vulnerability Assessment
This will cover assessment of only server level vulnerabilities
Quarterly
(Subscription of Acronis Cyber protect Cloud Plan required)
(Subscription of Acronis Cyber protect Cloud Plan required)
Monthly
Malware Protection
(Subscription required)
Port Attack Mitigation and IP Blocking
Reporting
Automated Server Performance Reporting & Capacity Planning
System generated server perfomrance reports will be sent to customers
Quarterly
Monthly